Deputy Director for Engagement Toronto 2099253

Toronto, ON

We are Canada’s largest museum and houses one of the world’s great permanent collections of art, cultural artifacts and natural history specimens.  With exhibitions and collections that span the globe and cut across time, we are an indispensable resource for building community by nurturing discovery and building wonder.  By presenting internationally respected collections and research, we provides exciting opportunities to learn and explore at the museum.  The museum is transforming the way it engages with audiences, and is committed to an increasingly interdisciplinary and public facing approach.

The Deputy Director will be an accomplished public engagement impresario and leader of a team that delivers continually refreshed experiences of art, culture and nature for museum visitors of all ages, background and interests.  Working in close collaboration with other subject matter experts, the Engagement team will fascinate and transfix the visitor.  This role is central to the management team’s laser focus on delivering compelling in-person and online experiences that result in repeated, joyful and content-rich visitor engagement.

Reporting to the Director and CEO, the Deputy Director for Engagement is responsible for key aspects of the visitor experience, including:  Exhibitions and Interpretation, Public Programs & Events, K-12 Learning & Youth Programs, and Audience and Community Engagement. 

The ideal candidate should have the following experience and qualifications:

  • Extensive experience at a senior level with changing exhibitions as a curator, storyteller, designer, planner, or education professional, with deep knowledge of alternative interpretative approaches and new exhibition practices within museum environments; a track record of forging productive external and internal partnerships, and thought leadership in the field; an advanced degree is preferred;
  • Excellent at building relationships at all levels within the organization, including with curators and scholars; sound moral persuasion skills and a strong contributing member of the senior management team; a collaborative team player with a record of success in attracting, developing and retaining talented people;
  • Proven general management, problem-solving, and project planning, budgeting & implementation experience, along with at least ten years of significant leadership experience programming within a major art, natural history or similar museum institution, or relevant field that exposes art/science and objectives to diverse audiences;
  •  Knowledge of best-practices from across various disciplines (not just for museums); understanding of diverse pedagogical approaches to STEM, STEAM, and different methods of teaching with objects of art, culture and nature; familiarity with learning styles (including co-curricular and informal learning) and different developmental stages; an ability to bring to bear a broad range of engagement tools and methods; facility and comfort with distance, group, and one-on-one engagement approaches;
  • A mature level of judgement and decision-making in a changing, forward-thinking, and visitor-focused environment; the ability to explain education and interpretation concepts and approaches to people who are not specialists and to engage their support; ability to think critically, work independently, take initiative and resolve complex problems, a high energy level, ability to manage multiple activities and responsibilities;
  • Outstanding oral and written communication skills, including the means to address issues in a non-confrontational and non-polarizing ways, but nevertheless with determination; a track record as an effective communicator; experience presenting to a Board of Trustees and to other high-level leaders, VIPS and donors.

The successful candidate should be:

  • A mission-driven individual with a passion for museums; analytical and strategic, yet tactically skilled in translating ideas and principals into practical programs and exhibitions that convey knowledge through engaging story-telling;
  • A team builder – confident and competent, with strong skills in management and leadership; one who understands the subtleties of motivating and direction a diverse group of personalities with different work styles;
  • A good listener and strategist; comfortable receiving input from many internal and external sources, and able to analyze and formulate disparate information into sound, well-organized plans;
  • An individual with outstanding qualities: one who is straightforward, shares information easily, listens as well as gives advice, and respects the ability of others; someone who projects trustworthiness, integrity, and solidity and guides others in a similar vein; a graceful communicator and tactful diplomat who acts as an ambassador for the ROM and engages the active support of diverse constituents; and
  • Results-oriented, adept at seeing the big-picture, planning, prioritizing, organizing, and following through; a hard worker with a high energy level; sense of humour and an ability to maintain balance and perspective.

Wage $246945.00- $290523.00

We will begin reviewing applications on or after April 16th, 2018.  The posting will continue until the position is filled.  All qualified applicants are encouraged to apply for this international search, however Canadians and permanent residents will be given priority.

We are an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by the Royal Ontario Museum throughout the recruitment, selection and/or assessment process to applicants with disabilities.

Keywords: Ontario, ON, York, Etobicoke, Scarborough, North York, Mississauga, Brampton, Woodbridge, Oakville, Milton, Concord, Vaughan, Richmond Hill, Markham, Pickering, Ajax, Oshawa, Newmarket, Georgetown, Hamilton, Burlington, GTA, Director, Engagement, Public Affairs, Public Relations, Community Engagement, Museum, Curator, Curating, Art




The ROM is Canada’s largest museum with collections that span art, culture and nature from across time and around the Globe.Among North America’s most renowned museums, the ROM is home to more than 12 million objects and specimens, 40 galleries and exhibitions spaces and a range of fascinating exhibitions, lectures, tours and events. From contemporary art and fashion textiles to South Asian art and culture, from dinosaurs and science to the history of Canada, the ROM invites you to explore and discover a remarkable array of offerings that will delight and inspire visitors of all ages.

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