Clinical Information Clerk (Part-time Permanent, 0.58 FTE)

Kenora, ON


Competition Number 


Job Type

Part-time Permanent


0.58 FTE




Patient Registration


$22.8559 - $24.0928 hourly

Per CUPE LOCAL 822 Collective Agreement

Closing Date

Thursday, September 16, 2021




Do you love to meet new people and provide exceptional customer service? The Clinical Information Clerk (CIC) position provides an opportunity for individuals to interact with patients, families and visitors on a regular basis and to build rapport and be the face of Lake of the Woods District Hospital (LWDH). The CIC provides the important function of registering patients and ensuring that they navigate their visit to the hospital in a safe and efficient manner. Additionally, the CIC operates the switchboard and provides reception and information to patients and visitors.




  • Secondary school diploma or equivalent
  • Must have Medical Terminology Certificate, or be willing to complete training
  • Demonstrated experience and knowledge in working with an IT based switchboard
  • Experience with reception, office procedures and filing
  • Effective written and oral communication skills
  • Excellent keyboarding skills; minimum 35 wpm
  • Ability to multi-task; versatile in changing priorities
  • Ability to work under pressure with time constraints
  • Excellent organizational skills
  • Effective customer service skills
  • Ability to work independently and part of a team environment
  • Excellent understanding of, and demonstrated ability to maintain confidentiality
  • Proficient in the use of MS Office and MediTech software is an asset
  • Ability to work shift work
  • Reliable attendance record


Please apply through the online application process via


We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH.

Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. Applications will be screened based on the posted qualifications.

The LWDH is committed to diversity and inclusivity in our employment practices. We promote the independence, dignity, integration, and equality of opportunity with persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations, including alternative formats, are available for all parts of the recruitment and selection process.

For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861




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