Service Automotive Advisor for Jaguar & Land Rover Richmond 2106864

Richmond, BC

The Service Automotive Advisor is responsible for scheduling service work in the service department and for selling additional need service to customers.

Full-time employees are entitled to coverage under our Group Benefits plan and participation in our RRSP matching program. We pay 100% of the premiums for Extended Health, Dental, and MSP. Along with a strong staff focus, we encourage participation/critical thinking in problem solving, thinking outside the box, creating new idea's etc. to create a healthy and productive work environment. Join us for our monthly staff lunches, team outings, and summer BBQs!

Benefits:

  • Group Benefits plan coverage
  • RRSP matching program
  • MSP, Extended Health and Dental (we pay 100% of premiums)
  • Mentorship & career development opportunities

Duties include:

  • Greet customers in a timely, friendly manner.  Schedule appointments
  • Communicate with service customers to determine the nature of the mechanical problem(s)
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications
  • Provide estimates for labour and parts
  • Follow up progress of each repair order during the day

The successful applicant must be:

  • Responsible for quality control, to ensure that work is completed as requested and to reduce comebacks
  • Minimum two years of experience in a dealership position
  • General knowledge of vehicle mechanical operations
  • Sales and/or customer service experience preferred

For over five decades, we have provided the best experiences possible to our customers and our employees. This year, we have been named one of "Canada's Top Small & Medium Employers of 2018" as announced by the Globe & Mail.  Our people-centric core values help our employees understand and embrace our PurposeFERL (Family, Excellence, Responsibility, Learning) Promise.

If you are interested in growing with a dynamic, customer-focused organization, we invite you to send your resume in.


Keywords: Service Advisor, Service Advisors, Automotive Service Advisor, Customer Service Representative, CSR, Customer Service Rep, Automotive Customer Service, Mechanic Service Aadvisor, Sales Representative, Automotive Sales Representative, California, CA, Richmond, El Sobrante, North Richmond, Point Richmond, Hercules, Rodeo, Crockett, Martinez, Vine Hill, Pacheco, Concord, Pleasant Hill, Walnut Creek, Lafaayette, Orinda, Claremont, Rockridge, Emeryville, Oakland, Alameda, San Francisco, Daly City, San Rafael, Novato, Vallejo, Napa, Fairfield, Benicia, Pittsburg, Antioch, San Leandro, Hayward, Castro Valley, Union City, Fremont, Newark, Redwood City, San Carlos, Belmont, San Mateo, Burlingame, Millbrae, San Bruno

 

Jaguar Land Rover of Richmond

Jaguar Land Rover of Richmond

For over five decades, Cowell Auto Group has provided the best experiences possible to our customers and our employees. This year, Cowell Auto Group has been named one of "Canada's Top Small & Medium Employers of 2018" as announced by the Globe & Mail.  Cowell Auto Group's people-centric core values help our employees understand and embrace our PurposeFERL (Family, Excellence, Responsibility, Learning) Cowell Promise.

The Cowell Auto Group is Infiniti of Richmond, Cowell Volkswagen, Audi Richmond, and Jaguar Land Rover of Richmond.

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