Customer Service Representative Toronto 2123000

Toronto, ON

Position Hours: Full-Time Only (Monday through Friday)

Position Title: Customer Service Representative

Level 1: Entry-level professional with limited or no prior experience; learns to use professional concepts to resolve problems of limited scope and complexity; works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making.

Main Job Tasks and Responsibilities
  • deal directly with customers in person
  • respond promptly to customer inquiries
  • handle and resolve customer complaints
  • obtain and evaluate all relevant information to handle program inquiries
  • set up new customer accounts
  • process orders, forms, applications
  • direct requests and unresolved issues to the designated resource
  • communicate and coordinate with internal departments
  • provide feedback on the efficiency of the customer service process
  • attend all workshops, meetings & training sessions

Key Competencies

  • interpersonal skills
  • communication skills - verbal and written
  • listening skills
  • problem analysis and problem-solving
  • attention to detail and accuracy
  • data collection and ordering
  • customer service orientation
  • adaptability
  • initiative
  • stress tolerance
Send us your resume today!

Keywords: Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist, Ontario, ON, York, Etobicoke, Scarborough, North York, Mississauga, Brampton, Woodbridge, Oakville, Milton, Concord, Vaughan, Richmond Hill, Markham, Pickering, Ajax, Oshawa, Newmarket, Georgetown, Hamilton, Burlington, GTA

 

POS Change

POS Change

POS Change
Our singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.

This is an outstanding opportunity to work with a really great team of driven, talented people. We value and support our team while we welcome and encourage creativity, excellent communication and accountability among each other and with our clients.

SOCIAL MEDIA

Stay updated. Follow us on:

Be the first notified of new relevant jobs
 
Click
Here
Close