Service Manager Surrey 2126362

Surrey, BC

The Service Manager is responsible for supervising an efficient and profitable service department. S/he will operate the department at maximum production, building a loyal clientele, maintaining good team relationships, and maintaining service records. The Service Manager is passionate about CAG’s core values, purpose and mission statement. 

Full-time employees are entitled to coverage under our Group Benefits plan and participation in our RRSP matching program. We pay 100% of the premiums for Extended Health, Dental, and MSP. Along with a strong staff focus, we encourage participation/critical thinking in problem solving, thinking outside the box, creating new idea's etc. to create a healthy and productive work environment. Join us for our monthly staff lunches, team outings, and summer BBQs!

Duties include:

    • Be part of forecasting goals and objectives for the department and strive to meet them
    • Understand, keep abreast of, and comply with federal, provincial and local regulations that affect service operations
    • Hire, motivate and train all service department staff
    • Direct and schedule the activities of all department employees
    • Provide technical assistance to employees as needed
    • Handle customer complaints
    • Monitor the location and care of shop tools
    • Follow up on parts department orders to ensure parts availability
    • Break down estimates into labor and parts before the job is started so that repair technicians are aware of time allowances
    • Quality-check completed jobs

QUALIFICATIONS:

  • Ability to read and comprehend instructions and information. 
  • High school diploma or the equivalent. 
  • Five years of experience in an auto repair facility. 
  • Post-secondary education an asset. Minimum one year of supervisory experience. 
  • Excellent communication, supervisory, and managerial skills. 
  • Ability to operate the department at a profit according to dealership guidelines.
For over five decades, we have provided the best experiences possible to our customers and our employees. This year, we have been named one of "Canada's Top Small & Medium Employers of 2018" as announced by the Globe & Mail.  Our people-centric core values help our employees understand and embrace our PurposeFERL (Family, Excellence, Responsibility, Learning) Promise.

Send us your resume today for further consideration! 


Keywords: Operations Manager, GM, General Manager, Store Manager, Supervisor, Dealer Supervisor, Management, Auto Mechanic, Automotive Mechanic, Auto Tech, Automotive Technician, Auto Shop Supervisor, Shop Manager, Mechanics, Automotive Service Manager, Equipment Service Manager, British Columbia, BC, Vancouver, Abbotsford, Burnaby, Coquitlam, Richmond, Maple Ridge, Langley, Mission, Delta, Richmond, White Rock, Ladner, Steveston

 

Cowell Auto Group

Cowell Auto Group

For over five decades, Cowell Auto Group has provided the best experiences possible to our customers and our employees. This year, Cowell Auto Group has been named one of "Canada's Top Small & Medium Employers of 2018" as announced by the Globe & Mail.  Cowell Auto Group's people-centric core values help our employees understand and embrace our PurposeFERL (Family, Excellence, Responsibility, Learning) Cowell Promise.

The Cowell Auto Group is Infiniti of Richmond, Cowell Volkswagen, Audi Richmond, and Jaguar Land Rover of Richmond.

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