Business Process Officer - Supply Chain

Ottawa, ON

Outside Sales Representative

The Business Process Officer (BPO) is responsible for the proper development and compliance of supply chain processes (customer service, transport logistics, purchasing, demand planning, and operations) and their global deployment and adoption across all branches.


Job Duties

  • Performing business process mapping and producing the necessary documentation
  • Ensuring the deployment of business processes and improvements across all subsidiaries and future acquisitions, while taking into account the realities specific to each
  • Synchronizing the improvement plans with those of the other business segments
  • Developing specifications that turn the company’s needs into functional requirements
  • Managing the integration of upgrades and new functionalities within existing systems or by implementing new tools
  • Working in close partnership with IT teams to ensure that user’s needs and functional requirements are well understood and addressed
  • Coordinating user acceptance testing and training with teams as required for each project
  • Establishing and maintaining constructive relationships at all levels of the organization
  • Identifying the capabilities required to support business processes and collaborating in the development of information management strategies



  • Bachelor’s degree in Business Administration, certificate in Supply Chain Management or equivalent experience
  • 5+ years of relevant experience
  • Lean Six Sigma certification an asset
  • Excellent understanding of the processes related to the supply chain (customer service, transport logistics, purchasing, demand planning, and operations) including their positioning in a global perspective
  • Expertise in the functionalities of ERP systems
  • Experience in a project team context, and knowledge of project management principles
  • Fluency in French considered an asset
  • Excellent communication and leadership skills


What We Offer

  • Competitive salary - we take great pride in offering our workforce the best benefits and   compensation packages in our industry, and we think you will too.
  • Healthcare – we offer multiple options and we pick up a generous amount for single, couple or family coverage
  • Insurance benefits and employee assistance program
  • Benefits plan that includes dental, health, group RSP, vacation, and more 
  • Time Off – Everyone needs time away from work to recharge and be with family and friends - receive a generous amount of paid holidays
  • Referral Bonus Program
  • Paid training/tuition reimbursement – Ready to further your education?
  • Open door policy in a supportive and encouraging work environment
  • Overtime available in peak periods
  • Internal Promotions


Company Overview

Founded in 1972, we are a leading wholesale distributor of construction materials with over 40 locations across North America. We pride ourselves on being the most responsive, problem solving and fun place for our customers to conduct business.


Convoy Supply

Convoy Supply

Convoy Supply is a one-step building materials distributor with over 40 locations across Canada, the Pacific Northwest, Montana, and Maryland, with product lines covering every aspect of the building envelope.

Here's a sample of what it means to join Team Convoy:

  • A team of champions who bring their best to every game
  • A vision for our communities that includes and goes beyond providing meaningful employment
  • A commitment to grow ethically, responsibly, and sustainably
  • A rich history spanning over 45 years, filled with stories of challenge, growth, and friendship 

A career with Team Convoy can lead to a wide range of employment opportunities, including truck drivers, crane operators, warehouse associates, sales, administration and finance, and management. We provide a comprehensive benefits package for you and your family, support your career goals through education, transfers, and development, and are committed to providing a safe place to work. We believe in making our communities and our world a better place to live, and our goal is to meet and exceed our customer’s expectations. We work hard and enjoy ourselves in the process.

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