Project Coordinator (Administrative Support)

Mississauga, ON

This Administrative role supports a Project Manager. As Project Coordinator, you will work with the Project Manager to deliver best in class service to our clients. This position is based in our Mississauga office.

Our company is an industry leader in property damage mitigation and reconstruction with more than 370 franchise offices across the United States and Canada. We operate across five franchise territories including Etobicoke, Mississauga, Brampton, Halton/Hamilton, and Brantford/Woodstock.

Our mission is to provide opportunities for great people to deliver Best in Class results.

• Deliver What You Promise
• Respect The Individual
• Have Pride in What You Do
• Practice Continuous Improvement

The position of Project Coordinator comes with a competitive salary and bonus structure. We offer an extended health benefits plan (which includes medical, dental, healthcare, and vision), industry training, and a healthy work/life balance through our paid personal days and a hybrid work-from home policy.

You will be responsible for:

• Effectively communicating with homeowners, internal departments, suppliers and contractors
• Generating work orders and purchase orders
• Ordering materials required for job sites, tracking delivery, and monitoring inventory
• Maintaining current and accurate files in job management applications and managing shared calendars
• Understanding all Service Level Agreements (SLAs) and ensuring compliance
• Delivering a high standard or customer service experience through quality work and high Net Promoter Scores (NPS)
• Participation in on call rotation to provide administrative support and triage of after hours emergencies is required.

Requirements:

• 3-5 years of experience in a similar role
• Construction related experience is an asset
• Highly organized
• Capable of maintaining a high attention to detail
• A strong communicator
• Goal oriented
• A capable problem solver
• Empathetic
• Able to handle shifting priorities in a fast-paced environment
• Team-oriented and customer service focused

If you look forward to working with a team that supports each other in achieving our company vision, we look forward to receiving your application.

Our company strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to applicants. Should you require accommodation please contact our team.

Our company does not utilize AI (artificial intelligence) in screening resumes, interviewing candidates, or making candidate selections. The job platform used to apply may use AI in their processes.